Reset (at quitpornaddiction.app) is operated by Winkle Studios. In this policy, "we" and "us" mean Winkle Studios. You can reach us at winklestudios.official@gmail.com or through the support page.
The short version
- We do not sell your data and we do not share it for advertising.
- Your journal entries, check-ins and panic sessions are private to your account.
- You can download your recovery data or delete your account from Settings at any time.
- Reset is for adults only (18 and over).
What we collect
Your account
Sign-in is handled by Clerk. We receive your Clerk user ID and the email address on your account so we can link your data to you.
What you put into the app
- Your profile from onboarding: your personal reason for quitting, goal, triggers, risk times, support preferences, commitment statement and time zone.
- Your streak, including your current and longest streak and the date it started.
- Check-ins, such as your mood and urge level.
- Journal entries you write.
- Journey progress (your daily lesson completions and reflections).
- Panic button sessions, including the steps you completed.
All of this is stored in our database, Convex, and is tied to your account only.
Payments
Passes are bought through Dodo Payments, which acts as the merchant of record. Dodo collects and processes your card or payment details; we never see or store them. We keep a record of your pass (which pass, when access starts and ends), payment and refund events, and any dispute status so we can give you the right access and reconcile payments.
Product usage
We record basic usage events, such as opening a page, saving a check-in, or starting checkout, to understand whether the app works. These events do not include the text of your journal or check-in notes. Some events are stored in our own database and linked to your account, which means they are included in your export and deleted with your account.
We also use PostHog for product analytics, set up with privacy settings: no autocapture, no session recordings, no storing of campaign or referrer details, and a filter that only lets approved event names and a small set of safe properties leave your browser. Only the page path is sent, not the full URL.
Error reports
We use Sentry to find crashes and bugs. It is configured not to send personal information by default, and we scrub reports before they leave your browser.
Feedback you send us
If you use the form on our support page, we receive your message, your optional email and screenshot, the page you were on, and your browser and operating system details. Please do not include anything you want to keep private. Screenshots are deleted after 30 days.
Why we use it
We use your data to run the app for you: to show your streak and history, support you during urges, unlock your pass, fix problems, answer your messages, and prevent fraud or abuse. We do not use your journal or check-ins to build advertising profiles, and we do not train models on them.
Who helps us run Reset
These providers process data on our behalf:
- Clerk for sign-in and account management.
- Convex for the database and backend that stores your recovery data.
- Dodo Payments for payments, refunds and tax as merchant of record.
- PostHog for privacy-configured product analytics.
- Sentry for error monitoring.
- Cloudflare for hosting and delivering the website.
We do not sell your personal data. We may disclose information if the law requires it, or to protect against fraud and abuse.
How long we keep it
- Your recovery data (profile, streak, check-ins, journal, journey progress, panic sessions and usage events) is kept until you delete your account or ask us to.
- Short-lived checkout coordination records contain no email or payment details, and are removed automatically within about 30 days.
- Payment, pass and refund records are retained as legally required and to deal with refunds and disputes. They are kept apart from your journal and check-ins.
- A minimal record that a deletion was completed is kept, so we can confirm the result to you.
Your controls
- Download: Settings, then "Download my recovery data".
- Delete: Settings, then "Delete my account". This permanently removes your profile, streak, check-ins, journal, journey progress, panic sessions and usage events, and also deletes your sign-in account. Payment records (payment events, pass grants and entitlement records) are kept as legally required for tax and refund purposes.
- Ask about other data: email us and we will help.
Depending on where you live, you may also have the right to access, correct, delete or object to the use of your data. Contact us and we will respond.
Security
Data is encrypted in transit, sign-in is handled by a dedicated provider, and every request for your data is checked against your verified account. No online service is perfectly secure, but we take reasonable care.
Cookies and local storage
We use cookies and local storage for sign-in, your theme preference and analytics. We do not use advertising cookies.
Children
Reset is not for anyone under 18. If you believe a minor has an account, tell us and we will remove it.
Changes
If we change this policy in a meaningful way, we will update the date above and, where appropriate, tell you in the app.
Contact
Questions about privacy? Email winklestudios.official@gmail.com.